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Report from the AP highlights how outdated technology is hindering progress in solving the homeless crisis in Southern California


A new report by the Associated Press reveals that outdated computer systems with inaccurate data are hindering efforts to assist the homeless population in Los Angeles. With over 45,000 individuals experiencing homelessness in the city, the lack of a reliable online system to track available shelter beds is making it challenging to find people a place to sleep.

The technology deficiencies in Los Angeles are described as “systems that don’t talk to one another, lack of accurate data, nobody on the same page about what’s real and isn’t real” by the chief technology officer for Better Angels United, a nonprofit organization focusing on homelessness in the city. The absence of a uniform practice for caseworkers to input information into a central database can lead to errors and outdated data.

Moreover, the federal homeless management information system, which is not easily navigable on a phone, poses another obstacle in addressing homelessness. The current system used by L.A. County does not sync with the federal system, requiring nonprofit organizations to re-enter data, increasing the risk of numerical errors.

The Los Angeles Homeless Services Authority is working towards creating a database of 23,000 beds by the end of the year to improve the use of technology in addressing homelessness. The goal is to streamline the process and ensure accurate information is available to assist those in need.

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Photo credit abc7.com

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